Our approach is non-corporate and bold, led by Nick’s informal but direct approach. We identify problems and issues quickly and accurately, as a starting point for improvement.
Once we come to an agreement with you about what your business needs, the Nick Nairn Consultancy chefs, consultants and business leaders have a host of services up their collective sleeves to deliver an improved outcome for your business.
Whether turning a business around or starting from scratch, the process requires faith, guts and confidence. We will assist you in the changes and challenges needed to get ahead and stand by you for the long term.
Kitchen Audit and Review of New or Existing Food Operations
Our second-to-none review of kitchen design, systems and procedures will assess how to raise systems to an agreed quality performance standard.
Recipe and Menu Development
Obviously food is key here, and we will open our ideas up to you and ensure that your chefs are able to deliver to our high standards.
Staffing Levels and Training
We can help ensure staff are employed to the best of their abilities, hire new people, cut back if necessary and train those to exceptional standards in the Nick Nairn methods to make your business work.
Fresh Food Sourcing
Nick's great passion is for great Scottish produce. He knows where all the best providers are and how to use the produce properly and more importantly, ensure that suppliers will supply you.
Purchasing
Where do you buy produce? Could it be better? Could it be better value? Is it local? Is it value for money? Are you getting the right return on the product? Our supplier audit process will establish all of these facts, and generally deliver unparalleled benefits on service and profitability.
Cost Control
Sounds so easy, needs a forensic expert to get it right. We have been there and done it, and come out smiling.
Delivering Consistent Quality Standards
This is a critical area, ensuring that every last member of staff knows what they have to do to ensure that the business remains at the top of its game. Our performance management process delivers top results.
Management of the Service Delivery
With a sensitive approach we can help make sure the operation is visibly confident and smooth in an appropriate environment.
Health and Safety and Risk Assessment
We will work with you to ensure all aspects of health and safety are adhered to at every level of the food service.
Operating Manuals
So often overlooked: staff turnover means the tools needed to keep the business up to scratch must be easy to understand, available and up to date.
Business Process Analysis and Improvement Plans
Like any good architects of change, analysis and planning are an essential part of our consultancy process.
Market Research, Competitor Analyses and Customer Surveys
We can help you ascertain where you are, and where you should be in the marketplace with our team of business experts.
Branding, Franchising and Restaurant Development
Over time, it may become possible to use Nick Nairn branding to stamp your business with a badge of absolute quality, and extend your business accordingly.
Feasibility and Viability Assessments
Are your hopes and dreams for your business workable in the marketplace? We can help decide.
Moving Forward
We can design and implement systems to underpin the business, including cost controls, project management, resource allocation, and marketing and sales plans to generate business.
